FREQUENTLY ASKED QUESTIONS

HOW MUCH DOES IT COST?

Our basic fee is $349 and can increase from there depending on what FORMS are used and what work needs to be done to maximize your refund legally or to legally reduce your tax bill.

WHERE ARE YOU LOCATED?

7410 Atlantic Blvd
*On the corner of Atlantic Blvd and Arlington Rd behind the Tire Center, next to the barbershop.

HOW LONG IS THE PROCESS?

Usually about 25 - 45 Minutes

WHAT ARE YOUR HOURS?

Our office hours are from 9A – 9P Mon – Sat 11A – 7P on Sunday

WHATS ALL NEEDED TO FILE IF IM AN EXISTING CLIENT?

Existing clients can send any tax documents such as W2’s or 1099’s, unless self employed.

WHATS ALL NEEDED TO FILE IF IM A NEW CLIENT?

- DL or ID


* Social Security Card or 2nd form of ID

* Dependents socials if you’re claiming dependents

* Any other tax related documents you may have, unless self-employed.

WHY DOES EVERYTHING HAVE TO VIRTUAL?

To help us to prevent the rise of Covid19, as well as to be prepared in the case of any mandated city/statewide shut-downs.

WHAT DO I NEED IF IM JUST SELF EMPLOYED?

DL or ID

Completed Self Employment Worksheet which we have for you at the office and can send as a link to your phone.

WHATS ALL NEEDED FOR KIDS?

  • Dependents Docs
  • Any Supporting Docs to help strengthen the file for better processing.

I GOT A LETTER FROM THE IRS?

Call our office to let our representatives know, and also send your documents to Taxriteprint@gmail.com

WHATS ALL NEEDED FOR SCHOOL CREDITS?

- FORM 1098T, which can be downloaded from the campus website or student services building.

HOW MUCH ARE EIC CREDITS?

From $3K – $10K Depending on how many being claimed, the income being reported and the age of each dependent.

CAN I JUST CALL?

You can, but it’s not suggested because we’re really busy this time of year and you could be holding the line for 20 Minutes or more.
Lets set an E-service appointment, we’ll remind you before then, & you can always change it.

CAN I JUST WALK IN?

*Our office is only available to staff and Drop off appointments only, for those who wish to drop off documents, due to the pandemic.(Covid 19)
Let's set an E-service appointment, we’ll remind you before then, and you and you can always change it later.

CAN I DO A VIRTUAL APPOINTMENT?

YES, We actually prefer it because it’s not only convenient but helps to prevent the spread of Covid-19. So no-on in our office get's sick.
Use the link below to get started, or call us.

https://bit.ly/3nzlS74

WHAT IF I DIDN’T GET MY REFUND LAST YEAR?

We could help to get you on the phone with the IRS to see what they would need in order to help release those funds to you.

WHAT IF I HAD TAX ISSUES LAST YEAR?

I’ll take some notes about your situation and route them to the proper department. They will reach back out to you with the next step in resolving any issues.

HOW LONG DOES IT TAKE TO GET MY REFUND?

Refunds usually process within 21 Business days, keep in mind that the IRS may be delayed because of high volume and limited staff due to Covid.

CAN I GET A CASH ADVANCE?

YES, the amounts go up to $6 & 7K, Approval is determined by the bank and takes as little as 72 Hours to get a response.

WHAT OTHER SERVICES DO YOU OFFER?

We provide Credit Improvement as well Home-buying help and Financial Education.

WHAT IF I MAKE TOO MUCH MONEY

If you make between moderate to high income, we’ll help to find all the Credits & Deductions that you qualify for to reduce how much you owe legally.


HOW DO I FIND OUT IF I OWE?

We’ll provide you with a phone number to the offset hotline, which tells you about any outstanding balances before you even file.

CAN I DO THEM ONLINE?

Online taxes has been very popular but a lot of people have stopped doing that because they realized they were leaving a lot of money on the table every year, since it was a robot doing your taxes.
A tax certified professional can always do better than a robot because they have access to more forms and have a specialized knowledge.

WHEN WILL EIC FILES BE PROCESSING?

EIC Files begin processing on FEB 15 according to the PATH ACT. The path act was put into legislation by congress to help reduce fraud.

WHEN IS THE FIRST DAY OF TAX SEASON?

January 24th, but we recommend having your info in our systems as soon as possible so you can be in the first payout cycle by the IRS.

WHAT IF I WAS SELF EMPLOYED BUT DON’T HAVE ANY DEPENDENTS?

If you were self employed for the whole year without any qualifying credits or deductions, you may have owe a small balance. We’ll of course do what we can to help reduce it, legally.

WHAT IF I DON’T HAVE ALL MY DOCUMENTS?

We can always get you started and you can bring them at a later time to complete your file.

WHERE SHOULD I SEND MY DOCUMENTS? Taxriteprint@gmail.com

  • During a CSR call the CSR is only taking notes to forward to your preparer, and we can not access your file at this moment.
  • If you don’t have all your documents we can still set an appointment for youto get started and in our system for faster refund processing.